Why won’t the safety door lock disengage after the washing cycle has ended?

Please make sure washer has been draining properly.  The washer door will not unlock if there is too much water left in the tub. To manually drain your washer, disconnect the drain hose from your draining location and slowly lower the end of your hose into a bucket. Do not disconnect your drain hose from the unit. When finished draining, reconnect your hose to your draining location and secure it with a zip tie.

On Combo Washer/Dryers, please allow enough time after the heating cycle is over for the unit to reach 50degree F.  The door will not unlock until it has cooled down to a safe temperature.